Frequently Asked Questions

Using Design ink's CMS platform empowers you to create and manage your own site's content.  This translates to a site that has your "personal touch" by means of direct encoding of texts and uploading of pictures and linking video files (via YouTube), all without any programmer or third-party intervention.

But behind the scenes, the Design ink team is always busy creating and maintaining this user experience.  Keeping things stable, organized and predictable -- thus, allowing you to be "in-charge" in producing contents and creating personalized on-line experiences for your audiences.

For most personal and business requirements, Design ink can surely create and deliver your on-line business needs.  However, we do reserve some restrictions on the type of content that you would like have in your site.  These includes (but not limited to) the following:

• Gambling Sites
• Porn Sites
• Sale, Promotion and Distribution of illegal Drugs
• Sale, Sharing and Distribution of Pirated Softwares, Video Materials, Images and Audio Files
• Contents containing Hate messages
• Discriminatory content for Sex/Gender, Age, Race, Religion, Group and Society,  Personality or any identifiable subject for prejudice.

You can check with any of our personnel if you need help in evaluating the nature/classification of your content.

You will need the following preparations to have an immediate website launch:
1. Your domain names selection (give us at least 5 names to check)
2. Texts and Images for your main page
3. Sections of your main page (imagine designing the front page of a magazine, what sections do you want to appear in there?)

The rest of the pages can be developed afterwards, but since the main page is already completed (as well as the registration of your new domain name), you can already begin marketing your site while the other pages are being established.

Website maintenance is a very important initiative that you can provide to your website and your company.  Most of the problems being experienced by web owners does not arise during site development.  Often, their problems become imminent after the site has been launched.  
 
Most of the questions that are being referred to us are:
1. How can I keep the site updated?
2. Do I have to hire a programmer to maintain our site?
3. Do I have to do the domain name and web hosting renewal myself?  (and monitor when it's due?)
4. Do I have to buy expensive computers and other related equipments for my website?
 
That's why we introduced the Web Maintenance Plan as part of our system in web development.  With this, all you have to do is to e-mail us the texts, images and instructions on how you want those materials presented on your site, and we'll handle the rest.
 
When your site is under our maintenance plan, you are assured that:
1. Your site WILL ALWAYS BE UP-TO-DATE.
2. Design ink will handle all the chores of manipulating graphic images, layout integration and site uploads.
3. Monitoring of your site for downtimes
4. Keeping back-ups of your website's Source Programming Codes and Images.
5. Automatic monitoring for the renewal of your domain name and hosting plan annually .
6. Your website resides in a secure, well-maintained data center located in the US
 

This is the case when your browser is not properly "refreshed" or updated.  Browsers usually keep a snapshot of the sites that you often visit (like your website), and mostly, any changes detected on the site will automatically be reflected on your browser.
 
 There are instances, however, when your browser does not refresh as expected, thus, showing you the older version of your website instead.  This is especially  true when a site is undergoing frequent changes such as editing or updates, or when the site or its components are being uploaded more than once-a-day.

The built-in text editor may not be currently visible when you're editing contents.  The text editor allows you to format texts and add images whenever you're creating or editing contents.  It looks similar to this:

The toolbar is usually present in the large text area whenever you're in "edit" mode.  In case you're not seeing this, you can enable it by setting your content entries to accept "Full-HTML" 

You can include photos or images in your content in two ways:

1. Upload the file from your computer or;
2. Copy the link/url from other sites like Flickr or Picasa

To Upload a photo from your computer or USB drive, just click the "Browse" button, select the file and click "Upload"

When available, you can click the "Add another item" button to upload another photo.

To copy the images from another website: 

1. First, click the "image" button

2. Make sure that you are viewing the photo on another browser tab or window.

3. Right-click the photo and select "Copy Image Address" or "Copy Image Link" (some systems may call this differently) and paste it on the Image Properties->URL area. The URL or Web Address should end in .jpg, .gif, .png or .bmp.  If it ends in other extensions like .html, .php, etc. you cannot use it here.

After clicking the "OK" button, the image will automatically be placed in the insertion point (where the blinking cursor is positioned in the text area)

After uploading the file, you can easily insert your photo anywhere in the content area by clicking the "Insert" button.
The Alternate Text and Title usually have the same name.  Make sure that you name these first before clicking the "Insert" button.

There may be times when your imported image is not sized appropriately (usually too big for the screen size) like the one below: 

To Resize Your Image:

1. Click the Photo that you want to resize, then click the Image Button

2. In the Image Properties dialog, change the width or height of your photo.  By clicking the "lock" button, you're making sure that the image is being resized proportionally.

3. After resizing, you may notice that the text is not "wrapping" correctly along the image, and is placed at the bottom part beside the photo.

4. We can easily correct this by going back to the image properties and change the text wrapping properties

After setting in the text wrapping properties, your content should look similar to what is presented below:

5. You can insert additional images, and even set it side-by-side.  Just have the insertion point before the text where the next image will be placed.

To create a new page:

1. Click the Create Content  ->  <select the type of page to create>

You can easily create links on your site content.  The links that you'll be creating can be:

1. Within your site page
2. Links to other websites

To Create a Link

1. Highlight the word(s) that you would like to have a link

2. Type in the URL that you would like to link to

3. After entering the correct URL, your link should now be working properly

There maybe times that you would like to have the link open up a new window when clicked.  

To do this, highlight your (already-linked) text and select the Target Tab->Target->New Window (_blank)

Your link should now be opening up a new tab or window when clicked.

By the way, you can also create links from photos/images, to do this, just click the photo (instead of highlighting texts) and follow the procedure above.

1. Start by clicking the Administer -> Site building  -> Menus

2. Click the Primary Links

3. To re-arrange menus, just drag the handle going up or down.  To create sub-menus, drag the handle to the right just below the "parent menu" (i.e. Home->Login).  To create deeper sub-menus, just repeat the process of dragging going to the right (below the last indented menu).

After re-arranging, click the "Save Configuration" and your new menu arrangement should now be visible.